{"id":4566,"date":"2025-10-06T15:38:16","date_gmt":"2025-10-06T13:38:16","guid":{"rendered":"http:\/\/lunatea.pl\/?page_id=4566"},"modified":"2026-02-08T22:10:53","modified_gmt":"2026-02-08T21:10:53","slug":"regulamin-sklepu","status":"publish","type":"page","link":"http:\/\/lunatea.pl\/?page_id=4566","title":{"rendered":"Regulamin sklepu"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83e\udeb7 <strong>REGULAMIN SKLEPU INTERNETOWEGO LUNATEA.PL<\/strong><\/h2>\n\n\n\n<p><strong>Data aktualizacji:<\/strong> stycze\u0144 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Informacje og\u00f3lne<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sklep internetowy <strong>Lunatea.pl<\/strong>, dzia\u0142aj\u0105cy pod adresem <a>https:\/\/lunatea.pl<\/a>, prowadzony jest przez:<br><strong>Karolina Kozanko MKmagic<\/strong>,<br>ul. \u0141owiecka 3, 78-400 Szczecinek, Polska<br>NIP: 6731920066\u2003REGON: 541439547<br>e-mail: <a>kontakt@lunatea.pl<\/a>\u2003tel.: 539 359 319<\/li>\n\n\n\n<li>Regulamin okre\u015bla zasady korzystania ze sklepu, sk\u0142adania zam\u00f3wie\u0144, realizacji dostaw, p\u0142atno\u015bci oraz prawa i obowi\u0105zki klienta i sprzedawcy.<\/li>\n\n\n\n<li>Sklep Lunatea.pl prowadzi sprzeda\u017c detaliczn\u0105 produkt\u00f3w spo\u017cywczych \u2014 herbat, zi\u00f3\u0142, owoc\u00f3w suszonych oraz innych produkt\u00f3w naturalnych.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Definicje<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sklep<\/strong> \u2013 serwis internetowy dost\u0119pny pod adresem lunatea.pl.<\/li>\n\n\n\n<li><strong>Sprzedawca \/ Administrator<\/strong> \u2013 Karolina Kozanko MKmagic.<\/li>\n\n\n\n<li><strong>Klient<\/strong> \u2013 osoba fizyczna, prawna lub jednostka organizacyjna dokonuj\u0105ca zakupu w sklepie.<\/li>\n\n\n\n<li><strong>Zam\u00f3wienie<\/strong> \u2013 o\u015bwiadczenie woli Klienta zmierzaj\u0105ce do zawarcia umowy sprzeda\u017cy.<\/li>\n\n\n\n<li><strong>Towar<\/strong> \u2013 produkt oferowany w sklepie.<\/li>\n\n\n\n<li><strong>Umowa sprzeda\u017cy<\/strong> \u2013 umowa zawierana na odleg\u0142o\u015b\u0107 pomi\u0119dzy Klientem a Sprzedawc\u0105.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Zasady sk\u0142adania zam\u00f3wie\u0144<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Zam\u00f3wienia mo\u017cna sk\u0142ada\u0107 poprzez stron\u0119 internetow\u0105 sklepu.<\/li>\n\n\n\n<li>Klient nie musi zak\u0142ada\u0107 konta u\u017cytkownika \u2013 zakupy odbywaj\u0105 si\u0119 jako go\u015b\u0107.<\/li>\n\n\n\n<li>Warunkiem z\u0142o\u017cenia zam\u00f3wienia jest podanie danych niezb\u0119dnych do jego realizacji i akceptacja niniejszego regulaminu.<\/li>\n\n\n\n<li>Po z\u0142o\u017ceniu zam\u00f3wienia Klient otrzymuje e-mail z potwierdzeniem jego przyj\u0119cia.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Ceny i p\u0142atno\u015bci<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Wszystkie ceny na stronie s\u0105 podane w z\u0142otych polskich (PLN) i zawieraj\u0105 podatek VAT.<\/li>\n\n\n\n<li>Dost\u0119pna forma p\u0142atno\u015bci: <strong>Przelewy24 (PayPro S.A.)<\/strong>.<\/li>\n\n\n\n<li>P\u0142atno\u015b\u0107 za zam\u00f3wienie powinna zosta\u0107 dokonana niezw\u0142ocznie po jego z\u0142o\u017ceniu.<\/li>\n\n\n\n<li>Sprzedawca wystawia paragony fiskalne.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Dostawa<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dostawa realizowana jest na terenie Polski za po\u015brednictwem firmy <strong>InPost Sp. z o.o.<\/strong><\/li>\n\n\n\n<li>Koszty dostawy s\u0105 prezentowane w koszyku w momencie sk\u0142adania zam\u00f3wienia i zale\u017c\u0105 od wybranej formy wysy\u0142ki.<\/li>\n\n\n\n<li>Klient mo\u017ce odebra\u0107 zam\u00f3wienie <strong>osobi\u015bcie w <\/strong>Lunatea Szczecinek ul. W. Bartoszewskiego 22,24 po wcze\u015bniejszym ustaleniu terminu.<\/li>\n\n\n\n<li>Czas realizacji zam\u00f3wienia wynosi <strong>1\u20132 dni robocze<\/strong> od momentu zaksi\u0119gowania p\u0142atno\u015bci w zale\u017cno\u015bci od zam\u00f3wienia.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Prawo odst\u0105pienia od umowy<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klient b\u0119d\u0105cy konsumentem ma prawo odst\u0105pi\u0107 od umowy w terminie <strong>14 dni<\/strong> od dnia otrzymania towaru, bez podania przyczyny.<\/li>\n\n\n\n<li>Prawo odst\u0105pienia nie przys\u0142uguje w przypadku:\n<ul class=\"wp-block-list\">\n<li>otwarcia lub rozpakowania produktu spo\u017cywczego, kt\u00f3ry nie mo\u017ce by\u0107 ponownie wprowadzony do sprzeda\u017cy ze wzgl\u0119d\u00f3w higienicznych,<\/li>\n\n\n\n<li>produkt\u00f3w dostarczanych w zapiecz\u0119towanym opakowaniu, je\u015bli opakowanie zosta\u0142o otwarte po dostarczeniu.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Aby skorzysta\u0107 z prawa odst\u0105pienia, Klient powinien poinformowa\u0107 Sprzedawc\u0119 drog\u0105 mailow\u0105 na adres: <a>kontakt@lunatea.pl<\/a>.<\/li>\n\n\n\n<li>Zwrot p\u0142atno\u015bci nast\u0105pi niezw\u0142ocznie po otrzymaniu zwr\u00f3conego towaru w stanie nienaruszonym.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Reklamacje<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sprzedawca jest zobowi\u0105zany dostarczy\u0107 Klientowi produkt wolny od wad.<\/li>\n\n\n\n<li>W przypadku stwierdzenia wady, Klient ma prawo z\u0142o\u017cy\u0107 reklamacj\u0119.<\/li>\n\n\n\n<li>Reklamacj\u0119 nale\u017cy zg\u0142osi\u0107 mailowo: <a>kontakt@lunatea.pl<\/a>, opisuj\u0105c problem i do\u0142\u0105czaj\u0105c zdj\u0119cie produktu.<\/li>\n\n\n\n<li>Sprzedawca rozpatrzy reklamacj\u0119 w terminie 14 dni od jej otrzymania.<br>Reklamowany produkt -> oryginalne opakowanie, zamkni\u0119te. <br><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Dane osobowe<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dane osobowe Klienta s\u0105 przetwarzane zgodnie z Polityk\u0105 Prywatno\u015bci dost\u0119pn\u0105 na stronie sklepu.<\/li>\n\n\n\n<li>Administratorem danych jest Karolina Kozanko MKmagic.<\/li>\n\n\n\n<li>Dane s\u0105 przetwarzane wy\u0142\u0105cznie w celu realizacji zam\u00f3wienia, p\u0142atno\u015bci i wysy\u0142ki.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Kontakt<\/h2>\n\n\n\n<p>Klient mo\u017ce kontaktowa\u0107 si\u0119 ze Sprzedawc\u0105:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>poprzez e-mail: <strong><a>kontakt@lunatea.pl<\/a><\/strong><\/li>\n\n\n\n<li>telefonicznie: <strong>539 359 319<\/strong><\/li>\n\n\n\n<li>za pomoc\u0105 formularza kontaktowego dost\u0119pnego na stronie.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Postanowienia ko\u0144cowe<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sprzedawca zastrzega sobie prawo do wprowadzania zmian w regulaminie.<\/li>\n\n\n\n<li>W sprawach nieuregulowanych zastosowanie maj\u0105 przepisy prawa polskiego, w szczeg\u00f3lno\u015bci Kodeksu cywilnego i ustawy o prawach konsumenta.<\/li>\n\n\n\n<li>Regulamin wchodzi w \u017cycie z dniem publikacji na stronie internetowej sklepu.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\udeb7 <strong>TERMS AND CONDITIONS OF THE LUNATEA.PL ONLINE STORE<\/strong><\/h2>\n\n\n\n<p><strong>Last updated:<\/strong> January 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. General Information<\/h2>\n\n\n\n<p>The online store <strong>Lunatea.pl<\/strong>, operating at <a href=\"https:\/\/lunatea.pl\">https:\/\/lunatea.pl<\/a>, is run by:<br><strong>Karolina Kozanko MKmagic<\/strong><br>ul. \u0141owiecka 3, 78-400 Szczecinek, Poland<br>VAT ID (NIP): 6731920066\u2003REGON: 541439547<br>E-mail: <a>kontakt@lunatea.pl<\/a>\u2003Phone: +48 539 359 319<\/p>\n\n\n\n<p>These Terms and Conditions define the rules for using the store, placing orders, delivery, payments, as well as the rights and obligations of the Customer and the Seller.<\/p>\n\n\n\n<p>The Lunatea.pl store conducts retail sales of food products, including teas, herbs, dried fruits, and other natural products.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Definitions<\/h2>\n\n\n\n<p><strong>Store<\/strong> \u2013 the online service available at lunatea.pl.<br><strong>Seller \/ Administrator<\/strong> \u2013 Karolina Kozanko MKmagic.<br><strong>Customer<\/strong> \u2013 a natural person, legal entity, or organizational unit making a purchase in the Store.<br><strong>Order<\/strong> \u2013 the Customer\u2019s declaration of intent to conclude a sales contract.<br><strong>Product<\/strong> \u2013 a product offered in the Store.<br><strong>Sales Contract<\/strong> \u2013 a distance contract concluded between the Customer and the Seller.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Placing Orders<\/h2>\n\n\n\n<p>Orders can be placed via the Store\u2019s website.<br>The Customer is not required to create a user account \u2013 purchases can be made as a guest.<br>Placing an order requires providing the data necessary for its fulfillment and accepting these Terms and Conditions.<br>After placing an order, the Customer receives an email confirming acceptance of the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Prices and Payments<\/h2>\n\n\n\n<p>All prices listed on the website are in Polish zloty (PLN) and include VAT.<br>Available payment method: <strong>Przelewy24 (PayPro S.A.)<\/strong>.<br>Payment for the order should be made immediately after placing it.<br>The Seller issues fiscal receipts.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Delivery<\/h2>\n\n\n\n<p>Delivery is carried out within Poland via <strong>InPost Sp. z o.o.<\/strong><br>Delivery costs are displayed in the cart at checkout and depend on the selected delivery method.<br>The Customer may collect the order in person at <strong>Lunatea Szczecinek, ul. W. Bartoszewskiego 22\/24<\/strong>, after prior arrangement.<br>Order processing time is <strong>1\u20132 business days<\/strong> from the moment the payment is credited, depending on the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Right of Withdrawal<\/h2>\n\n\n\n<p>A Customer who is a consumer has the right to withdraw from the contract within <strong>14 days<\/strong> of receiving the product, without giving any reason.<\/p>\n\n\n\n<p>The right of withdrawal does not apply in the case of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>opening or unsealing a food product that cannot be returned for sale for hygienic reasons,<\/li>\n\n\n\n<li>products delivered in sealed packaging if the packaging has been opened after delivery.<\/li>\n<\/ul>\n\n\n\n<p>To exercise the right of withdrawal, the Customer should inform the Seller by email at: <strong><a>kontakt@lunatea.pl<\/a><\/strong>.<br>The refund will be made promptly after the returned product is received in an undamaged condition.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Complaints<\/h2>\n\n\n\n<p>The Seller is obliged to deliver products free from defects.<br>If a defect is found, the Customer has the right to submit a complaint.<br>Complaints should be submitted by email to: <strong><a>kontakt@lunatea.pl<\/a><\/strong>, describing the issue and attaching a photo of the product.<br>The Seller will consider the complaint within <strong>14 days<\/strong> of receipt.<br>The complained product must be returned in its <strong>original, sealed packaging<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Personal Data<\/h2>\n\n\n\n<p>The Customer\u2019s personal data is processed in accordance with the Privacy Policy available on the Store\u2019s website.<br>The data controller is <strong>Karolina Kozanko MKmagic<\/strong>.<br>Personal data is processed solely for the purpose of order fulfillment, payment processing, and delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Contact<\/h2>\n\n\n\n<p>The Customer may contact the Seller:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>by email: <strong><a>kontakt@lunatea.pl<\/a><\/strong><\/li>\n\n\n\n<li>by phone: <strong>+48 539 359 319<\/strong><\/li>\n\n\n\n<li>via the contact form available on the website.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Final Provisions<\/h2>\n\n\n\n<p>The Seller reserves the right to make changes to these Terms and Conditions.<br>In matters not regulated herein, Polish law shall apply, in particular the Civil Code and the Consumer Rights Act.<br>These Terms and Conditions enter into force on the date of publication on the Store\u2019s website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83e\udeb7 REGULAMIN SKLEPU INTERNETOWEGO LUNATEA.PL Data aktualizacji: stycze\u0144 2026 1. Informacje og\u00f3lne 2. Definicje 3. Zasady sk\u0142adania zam\u00f3wie\u0144 4. Ceny i p\u0142atno\u015bci 5. Dostawa 6. Prawo odst\u0105pienia od umowy 7. Reklamacje 8. Dane osobowe 9. Kontakt Klient mo\u017ce kontaktowa\u0107 si\u0119 ze Sprzedawc\u0105: 10. Postanowienia ko\u0144cowe \ud83e\udeb7 TERMS AND CONDITIONS OF THE LUNATEA.PL ONLINE STORE Last &hellip; <br \/><a href=\"http:\/\/lunatea.pl\/?page_id=4566\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Regulamin sklepu<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-4566","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Regulamin sklepu - Lunatea<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Regulamin sklepu - Lunatea\" \/>\n<meta property=\"og:description\" content=\"\ud83e\udeb7 REGULAMIN SKLEPU INTERNETOWEGO LUNATEA.PL Data aktualizacji: stycze\u0144 2026 1. Informacje og\u00f3lne 2. Definicje 3. Zasady sk\u0142adania zam\u00f3wie\u0144 4. Ceny i p\u0142atno\u015bci 5. Dostawa 6. Prawo odst\u0105pienia od umowy 7. Reklamacje 8. Dane osobowe 9. Kontakt Klient mo\u017ce kontaktowa\u0107 si\u0119 ze Sprzedawc\u0105: 10. 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